Question 1

What is ShopXray and how does it work?

Accepted Answer

ShopXray is a Shopify competitive intelligence platform that lets you analyze any Shopify store by pasting its URL. It reveals installed apps, themes, product catalogs, best sellers, tracking pixels, and more.

Question 2

Is ShopXray free to use?

Accepted Answer

Yes! ShopXray offers a free plan that lets you track 1 store with up to 100 products. No credit card required. Paid plans start at $19/month for advanced features.

Question 3

How is ShopXray different from other Shopify spy tools?

Accepted Answer

Unlike ad-focused spy tools like PPSPY or WinningHunter, ShopXray is purpose-built for deep store analysis and live sales tracking with precise inventory-level data.

Question 4

Can Shopify store owners detect that I'm tracking them?

Accepted Answer

No. ShopXray is completely undetectable. Our system operates in a way that is indistinguishable from normal browsing activity.

Question 5

What data can ShopXray extract from a Shopify store?

Accepted Answer

ShopXray extracts the theme, installed apps with pricing, full product catalog, best sellers, tracking pixels, payment methods, Shopify plan level, social links, collections, and more.

Question 6

Do I need to install anything to use ShopXray?

Accepted Answer

No. ShopXray is a fully web-based platform. Just visit shopxray.app, paste a Shopify store URL, and get instant results — no browser extensions, downloads, or plugins needed.

Question 7

Is ShopXray safe and legal to use?

Accepted Answer

Yes. ShopXray only accesses publicly available information from Shopify storefronts — the same data any regular visitor can see. No hacking, scraping of private data, or terms violations.

Question 8

What is a Shopify sales tracker?

Accepted Answer

A Shopify sales tracker monitors stores by detecting inventory changes over time. When stock decreases, it infers sales and calculates estimated revenue based on product prices.

Question 9

How accurate is ShopXray's sales tracking?

Accepted Answer

ShopXray offers two accuracy levels. Basic tracking detects in-stock vs out-of-stock. Advanced tracking (paid plans) uses proprietary methods to detect exact inventory quantities for precise sales counts.

Question 10

How does ShopXray estimate store revenue?

Accepted Answer

Revenue is calculated by multiplying units sold (detected via inventory changes) by each product variant's price at the time of sale, giving you close estimates of actual store revenue.

Question 11

How often does ShopXray update sales data?

Accepted Answer

Free and Starter plans update every 24 hours. Growth and Enterprise plans update every 12 hours. All monitoring is fully automated.

Question 12

Can I track multiple Shopify stores at once?

Accepted Answer

Yes! Free tracks 1 store, Starter tracks 3, Growth tracks 7, and Enterprise tracks 15+ stores simultaneously with full dashboards for each.

Question 13

What is the difference between basic and advanced tracking?

Accepted Answer

Basic tracking detects in-stock vs out-of-stock status (free plan). Advanced tracking uses proprietary methods to detect exact inventory quantities for precise unit counts and revenue calculations.

Question 14

Can I use ShopXray as a dropshipping sales tracker?

Accepted Answer

Absolutely. Dropshippers use ShopXray to validate product ideas, discover winning products, monitor competitor stores, and track sales velocity before committing to a niche.

Question 15

How does the Shopify store analyzer work?

Accepted Answer

Paste any Shopify store URL into ShopXray and get a complete breakdown of the store's theme, apps, products, tracking pixels, payment methods, and more — all within seconds.

Question 16

What is a Shopify app detector?

Accepted Answer

A Shopify app detector scans any store and identifies all installed third-party apps. ShopXray detects 100+ apps across 16 categories with pricing, ratings, and App Store links.

Question 17

How many apps can ShopXray detect?

Accepted Answer

ShopXray can detect over 100 Shopify apps across 16 categories, including reviews, email marketing, analytics, upsell, chat, loyalty, subscriptions, page builders, and more.

Question 18

Can I see how much each detected app costs?

Accepted Answer

Yes. ShopXray includes pricing information from the Shopify App Store for every detected app, letting you estimate a competitor's total monthly software costs.

Question 19

What is a Shopify theme detector?

Accepted Answer

A Shopify theme detector identifies which Shopify theme a store is using, including the theme name and version. ShopXray detects both free and paid themes instantly.

Question 20

Can ShopXray detect tracking pixels on a store?

Accepted Answer

Yes. ShopXray detects Facebook Pixel, Google Analytics, TikTok Pixel, Snapchat Pixel, Pinterest Tag, and other tracking technologies installed on any Shopify store.

Question 21

What payment gateways can ShopXray detect?

Accepted Answer

ShopXray detects Shopify Payments, PayPal, Klarna, Afterpay/Clearpay, Sezzle, Shop Pay Installments, Amazon Pay, and other payment methods configured on any Shopify store.

Question 22

How do I find best-selling products on Shopify?

Accepted Answer

Use ShopXray's bestseller finder to instantly reveal the top-selling products in any Shopify store, ranked by actual sales velocity rather than default sorting.

Question 23

What is Shopify product research?

Accepted Answer

Shopify product research is the process of analyzing competitor stores to identify profitable products, market trends, and pricing strategies. ShopXray automates this with data-driven analysis.

Question 24

Can I export products from any Shopify store?

Accepted Answer

Yes. ShopXray lets you export any Shopify store's complete product catalog to CSV or XLSX with one click, including titles, prices, variants, images, descriptions, and inventory status.

Question 25

How does Store Discovery help me find competitors?

Accepted Answer

Store Discovery lets you search a database of active Shopify stores by country and product category, helping you find competitors, explore niches, and discover new market opportunities.

Question 26

Can I track Shopify product price changes over time?

Accepted Answer

Yes. ShopXray's price history feature automatically monitors and records every price change for tracked products, showing you historical pricing charts and discount patterns.

Question 27

How do I validate a product idea before selling?

Accepted Answer

Use ShopXray to find competitors already selling similar products, track their stores for 1-2 weeks, and check if the products actually sell based on real inventory data — not just ad hype.

Question 28

How much does ShopXray cost?

Accepted Answer

ShopXray offers a free plan and three paid tiers: Starter at $19/month, Growth at $49/month, and Enterprise at $99/month. All plans include unlimited store analyses.

Question 29

What's included in the free plan?

Accepted Answer

The free plan includes: 1 tracked store, up to 100 products, basic sales tracking, CSV product export, unlimited store analyses, app/theme/pixel detection, and Store Discovery.

Question 30

Can I upgrade or downgrade my plan?

Accepted Answer

Yes. You can upgrade instantly to get more features right away, or downgrade to take effect at your next billing cycle. Manage everything from your account settings.

Question 31

Do you offer refunds?

Accepted Answer

Yes. If you're unsatisfied with ShopXray, contact us within 7 days of your purchase for a full refund. No questions asked.

Question 32

Is there a student or startup discount?

Accepted Answer

We don't currently offer formal student or startup discount programs, but our free plan provides generous capabilities for getting started, and our Starter plan at $19/month is very accessible.

Question 33

How can agencies use ShopXray for client reporting?

Accepted Answer

Agencies use ShopXray to generate competitive intelligence reports for clients — tracking competitor sales, analyzing their tech stacks, and identifying market opportunities with exportable data.

Question 34

Can I use ShopXray for competitor research?

Accepted Answer

Yes — competitor research is ShopXray's core use case. Analyze any competitor's store to reveal their apps, theme, products, pricing, and then track them for ongoing sales and inventory intelligence.

Question 35

How do dropshippers use ShopXray?

Accepted Answer

Dropshippers use ShopXray to find winning products by tracking competitor sales, validate product ideas with real data, discover suppliers through product exports, and monitor niche trends.

Question 36

Can ShopXray help protect my brand from copycats?

Accepted Answer

Yes. Brand owners use ShopXray to find unauthorized resellers, monitor MAP pricing compliance, and track stores selling counterfeit or copycat versions of their products.

Question 37

How do I benchmark my store against competitors?

Accepted Answer

Add your own store and your competitors to ShopXray's tracking list, then compare sales performance, product counts, pricing strategies, and tech stacks side by side.

Question 38

Can I find suppliers through ShopXray?

Accepted Answer

Yes. Export any competitor's product catalog from ShopXray, then use the product images and titles to reverse-search for suppliers on AliExpress, 1688, Alibaba, or CJDropshipping.

Question 39

Does ShopXray work with all Shopify stores?

Accepted Answer

ShopXray works with nearly all Shopify stores. Some stores with heavily customized setups, password-protected storefronts, or private apps may have limited data availability.

Question 40

Can I export data from ShopXray?

Accepted Answer

Yes. ShopXray supports one-click CSV and XLSX export of product catalogs, including names, descriptions, prices, variants, inventory status, images, and more.

Question 41

What browsers does ShopXray support?

Accepted Answer

ShopXray works on all modern web browsers including Chrome, Firefox, Safari, Edge, and Brave. No browser extension or plugin is required.

Question 42

How do I delete my account?

Accepted Answer

You can delete your account from Account Settings. All personal data, tracked stores, and historical data will be permanently removed from our servers.

Question 43

Is my data secure?

Accepted Answer

Yes. ShopXray uses encrypted connections (HTTPS/TLS), secure authentication, and never shares your data with third parties. Your competitive research stays completely private.

Question 44

Does ShopXray have an API?

Accepted Answer

ShopXray does not currently offer a public API. All features are accessible through our web-based dashboard. Contact us if you have enterprise API requirements.

Frequently Asked Questions

General

Sales Tracking & Revenue

Store Analysis & Intelligence

Product Research & Discovery

Pricing & Plans

Use Cases & Solutions

Technical & Account

People Also Ask

What is ShopXray and how does it work?

Is ShopXray free to use?

How is ShopXray different from other Shopify spy tools?

Can Shopify store owners detect that I'm tracking them?